At Verbeem Ventures Fund, we are committed to providing you with high-value programs, tools, and insights to help you achieve your entrepreneurial and business goals. However, we understand that sometimes circumstances arise where you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are granted. By enrolling in any of our programs, you acknowledge and agree to these terms.
1. Refund Eligibility
1.1 14-Day Refund Window
Participants are eligible to request a refund within 14 days from the date of purchase of the program. Refund requests received after this 14-day window will not be honored under any circumstances.
1.2 Proof of Action Required
To qualify for a refund, participants must provide documented evidence that they:
- Actively participated in the program.
- Completed the required steps and assignments outlined in the program.
- Applied the strategies and tools provided to their business or project.
Refunds will only be considered for participants who can demonstrate that they have made a genuine effort to implement the program’s methods but have not seen the expected progress.
2. How to Request a Refund
2.1 Submit a Refund Request
To request a refund, email us at hello@verbeemventuresfund.com within the 14-day refund window. Your email should include:
- Your full name and the email address used at registration.
- The name of the program you enrolled in.
- A detailed explanation of why you are requesting a refund.
- Proof of completed program steps, as outlined below.
2.2 Proof Requirements
Your refund request must include:
- Screenshots, files, or other evidence showing that you completed the program modules or lessons.
- Documentation of assignments, exercises, or deliverables required by the program (e.g., completed templates, pitch decks, or strategies developed using program materials).
- Evidence of application, such as emails to investors, outreach attempts, or implemented changes based on program strategies.
Refund requests that do not meet these criteria will not be considered.
3. Non-Refundable Items
Refunds will not be provided under the following circumstances:
- Failure to submit proof of participation and action.
- Failure to meet the 14-day refund request deadline.
- Change of mind or personal circumstances (e.g., lack of time or interest).
- Failure to access or log in to the program during the 14-day period.
- Unauthorized purchases or purchases made by third parties.
4. Refund Process
4.1 Review Timeline
Once your refund request and supporting documentation are received, our team will review your submission. This process may take up to 10 business days to complete.
4.2 Outcome Notification
You will receive an email notification regarding the outcome of your refund request. If approved, the refund will be processed within 5–7 business days to the original payment method. If denied, we will provide an explanation of why the request did not meet our criteria.
5. Final Sale After 14 Days
After the 14-day refund window has passed, all sales are considered final. No exceptions will be made beyond this timeframe.
6. Commitment to Excellence
Our programs are designed to deliver immense value, and we are confident in the results they can achieve when the strategies are fully implemented. This Refund Policy ensures fairness while protecting the integrity of our offerings. We encourage participants to engage fully with the program content and reach out for support if needed during the initial stages.
7. Contact Us
For questions about this Refund Policy or to submit a refund request, please contact us at:
📧 hello@verbeemventuresfund.com
By enrolling in our programs, you agree to these refund terms and conditions. We are dedicated to your success and look forward to helping you achieve your entrepreneurial goals.